Close

Shipping & Delivery

 

Australia Shipping

Flat rate shipping on all orders: $9.95 AUD.

FREE SHIPPING on all orders above $50 AUD.

 

All packages will be registered with Fastway Couriers for added security and accountability. An Order ID Number will be allocated to you via email when the package is sent out. You can track your package via the Order ID Number at: http://www.fastway.com.au/

 

All orders will be processed within 1 - 3 days. For domestic orders, please allow up to 7 business days for delivery, depending on your time of purchase and delivery address. During sale and holiday periods, delivery may also take slightly longer.

 

Singapore Shipping

Flat rate shipping on all orders: $2.50 AUD.

FREE SHIPPING on all orders above $50 AUD.

 

All packages will be registered with Parcel Express for added security and accountability. An Order ID Number will be allocated to you via email when the package is sent out. You can track your package via the Order ID Number at: http://www.parcelexpress.sg/

 

All orders will be processed within 1 - 3 days. For domestic orders, please allow up to 7 business days for delivery, depending on your time of purchase and delivery address. During sale and holiday periods, delivery may also take slightly longer.

 

International Shipping

Shipping Flat Rates & Free Shipping differs for different countries, as per table below:

 

Countries Flat Rate Shipping Free Shipping
Singapore $2.50 AUD Orders Above $50 AUD
Malaysia $4.95 AUD Orders Above $70 AUD
Brunei $4.95 AUD Orders Above $70 AUD
Australia $9.95 AUD Orders Above $50 AUD
Hong Kong, Indonesia, Philippines,Taiwan, Thailand, China, India, South Korea, rest of Asia $14.95 AUD Orders Above $150 AUD
Japan $19.95 AUD Orders Above $200 AUD
New Zealand & Oceania $24.95 AUD Orders Above $250 AUD
United Kingdom, Germany, Europe, USA, Canada, Africa, Middle East and rest of the world $24.95 AUD Orders Above $250 AUD

 

All orders will be sent via Air Parcel through Singapore Post, Singapore's largest postal service provider and leading regional logistics company. All orders will be processed within 1 - 3 days. The package takes 5-17 working days to reach you upon dispatch from the post office, depending on your destination country.

 

All New Zealand and Oceania orders will be sent via Airmail through Australia Post, Australia's largest postal service provider and leading regional logistics company. All orders will be processed within 1 - 3 days. The package takes 5-17 working days to reach you upon dispatch from the post office, depending on your destination country.

 

All overseas packages will be registered with Singapore Post/Australia Post for added security and accountability. A Registered Article (RA)/Order ID Number will be allocated to you via email when the package is sent out. You can track your package via the RA/Order number at: 

Singapore: http://www.singpost.com/personal-needs.html

Australia: https://auspost.com.au/ 

 

While we will do everything we can to ensure your that your order reaches you without mishap, we will not be liable for any loss or damage incurred by events out of our control. These would include but not be restricted to any delay or damage caused by our carrier or by any event which is out of our reasonable control or foresight.

 

Do I have to pay customs tax?

Depending your country, you may need to pay overseas customs duties, foreign taxes or other fees for your delivery. We would advise you to contact your local customs office to find out more information on taxes, duties and customs regulations specific to your location.



Are you experiencing any issues or have any questions about your order? Contact us at itstarts@withonemustardseed.com and we will get in touch with you as soon as possible.